Refund policy
Shipping, Returns & Exchanges
Apparel
Our apparel is made to order, meaning each shirt, hoodie, or other garment is printed specifically for you after your order is placed. We partner with trusted U.S.-based production facilities to create every piece on demand, allowing us to offer a wide variety of designs while reducing unnecessary waste.
Because each apparel item is custom-made, please review sizing and order details carefully before completing your purchase.
Challenge Coins, Patches & Other Products
Unless otherwise noted, our challenge coins, patches, decals, and other products are not made to order. These items are either kept in inventory or produced in batches and shipped as they become available.
Availability may vary, and certain limited-edition or pre-order products may have extended production or fulfillment times. Any estimated production or shipping timelines will be clearly stated on the product page.
Returns & Refunds
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with your order number and photos of the issue. We'll work quickly to resolve the problem with a replacement or refund when appropriate.
Because our apparel is made to order, we cannot accept returns or issue refunds due to incorrect size selection, buyer's remorse, or ordering mistakes.
All sales of non-apparel products are final.
This includes, but is not limited to:
- Challenge Coins
- PVC Patches
- Embroidered Patches
- Stickers & Decals
- Badges
- Collectibles
- Accessories
We do not accept returns, exchanges, or cancellations on non-apparel products unless the item arrives damaged, defective, or an incorrect item was shipped.